One actionable tip or tale, once a week, to help you start or grow your your online business.

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TSH 30: 10 Tips to improve your cash flow right now cashflow profit Feb 26, 2024

The number one reason that ecommerce business owners run out of money is that they overspend on stock, and it’s the depth of ordering that is the repeat offender.

Stock is the biggest...

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TSH 29: My 4 pillars of profitability coaching finance Feb 19, 2024

Reading time 2 mins

 

I’ve spent a lot of time trying to diagnose what online businesses need to do to rapidly grow their profits.

 

If you know me, or have followed me long enough,...

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TSH 28: This one rule is all you need to know about customer experience customer experience Feb 11, 2024

Reading time 2 mins.

Customer’s experiences with a brand are defined by two moments; The most intense moment, known as the peak, and the final moment - the end.

 Regardless of how the...

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TSH 27: The difference between sales, profit and cash finance Feb 05, 2024

Reading time 2 minutes

Remember the time you had a record sales month and had to borrow money to run your business even though you thought you wouldn’t need to?

I do.

It’s part of the...

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TSH 26: The 4 Stages of Ecommerce Growth growth Jan 29, 2024

Reading time 2 mins.


I’ve had exposure to a lot of different ecommerce businesses, and I’ve loosely put them into four buckets, with four sets of challenges.

Start

As the name suggests,...

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TSH 25: Amazon are now charging for returns - Should you? amazon returns Jan 29, 2024

Reading time 2 mins.

In 2023 Amazon in the US announced they would be charging $1 for returns. This follows the likes of Zara and H&M who already added such fees.

You might think $1, big deal -...

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TSH 24: How to make social media work for your business social media Jan 08, 2024

Reading time, 4 mins 20 seconds.

You’re unlikely to succeed in ecommerce without being pretty good when it comes to social media.

The good news is that you can start today and make steady...

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TSH 23: How to design a product from scratch product Dec 31, 2023

Reading time: 2 mins 10 seconds.

When you don’t want to buy or white label a product, but you want to design a product that isn’t on the market, what do you do?

I had this question from...

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TSH 22: 5 Things to learn from this billion dollar business success stories zimmerman Dec 18, 2023

 Reading time, 1 min 30 seconds.

 

An Australian women’s fashion brand just sold a stake, valuing them at over $US1 billion. Yep, a billion.

Zimmerman, founded by sisters Nicky and...

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TSH 21: How to create an online empire in 5 steps motivation start up Dec 11, 2023

Reading time 2 mins 30 seconds.

Read on my website.

 

Most new businesses fail. 

However, when you get it right, it can change your life forever, and successful business owners are just...

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TSH 20: How to take your ecommerce brand global cross border ecommerce Dec 04, 2023

Reading time 2 mins 30 seconds. 

Have you thought about taking your brand global?

There's no denying the world is getting smaller, which means it is getting easier to sell into other countries

...
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TSH 19: Is it better to start a brand, or buy from brands? private label wholesale Nov 26, 2023

To be a house of brands, or to build a brand. That is the question of the day. I score the options below.

 

Reading time 2 mins.

 

Whether you're an existing online retailer, or hoping...

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